Frequently Asked Question’s

Yes, free shipping is almost applicable on every country except from Russia, Brazil, Israel and OFAC and Sanctioned Countries.

We ship all orders through Express deliveries including DHL, FedEx, UPS, etc.

It depends on the country but the shipment is fast as we use FedEx, DHL and UPS for our shipments. After shipment, it usually takes 5-10 business days but sometimes it may take 20 business days for the order to be delivered. It depends on what you have ordered.

If tracking is already provided, you can keep check of order status by visiting Track-order Page. Enter your order ID and Billing E-mail to know about your order. Tracking link will send you in providing current information about order status. In case your delivery date has crossed and the order is not received please inform us at contact@thejacketville.com

If it ever happens, we will ship another item for you Free of Cost. We are responsible for delivering the order to your door.